Counter staff faced with uselessness theory due to rise of AI assistant
Inquiry response by chatbot and staff reduction
Operator troubled by the public voice of 'AI over Human'
A female employee holding her head and showing an expression of anguish in front of a computer. Around her, bubbles of ruthless messages such as 'AI Assistant' and 'Counter Staff Not Needed' are floating. A free illustration expressing the mental pressure where AI chatbots are recommended in customer support and reception duties, and human work is denied.
Calls for strong empathy in articles preaching operational issues of contact centers, mental health care for workers, and necessity of reskilling. While having a cute touch, it depicts serious worries, drawing readers into the article text. No registration and commercial use OK, so it can be easily used in news explanations of labor issues and business blogs.
